What you've said about wanting real-time water use data

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Would you find value in knowing how much water you're using each day? How about receiving alerts within 24 hours of us detecting unusual water use that could indicate a leak? These options would be possible if current water meters are replaced with digital meters, which can provide water meter readings multiple times a day rather than the current method of one manual reading every three months. 

Greater awareness of water use data could help us all to reduce our water use, which is important in the face of a rapidly growing population and a drier climate. 

Our customers have differing opinions - here’s what some of you have said: 

Chris from Ferntree Gully:
When water usage increases dramatically from one bill to another the bill payer should be notified (i.e. if there is a leak). If digital meters are added, they are a cost of the infrastructure, not an added cost to the consumer… They could also help to discover leaks so say over two days the usage is high, the customer should get a text to say something might be wrong. 

Bridie from Clayton said:
I would like to see more of a break-down of when we use our water. I can see how much we use over a three month period at the moment on our bill, but I would love to have finer detail than that to get a better idea about where we can reduce our water usage.

O from Aspendale:
Yes, I would (pay more) but not just to replace the paper bill, only for technology that adds to water saving. 

What do you think? Let us know if you'd value a service like this. 

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