What would make South East Water better for you?

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Have your say and help us shape our services and prices for the next five years and beyond. Provide your feedback before 23 June 2017 to be in the draw for your choice of a $150 supermarket voucher or $150 credit on your next water bill. Competition terms and conditions.

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2 years ago

For most of the year's I have lived in Dandenong, the water supply has been good. Very little blocks or overflow. But in the past few year's our street gets flooded along with the back and front garden. Plus the downpipes can't handle it.so the house floods. All we get is we can't find anything wrong. The infrastructure and maintenance of the water to and from properties needs to be maintained. As we are paying a heavty amonut of money in Service fees, parks and gardens, as well as the sewage treatment and street cleaning. I also highlight the fact that each department doesn't wor...

2 years ago

Cost of supply is way too high. It is 80% of my bills. My usage is smaller than other users of similar size. No incentive to conserve water at all.

2 years ago

When the sewerage was installed I gave the man the cash he requested, I've since been told that due to my financial situation and being a pensioner, that I shouldn't have been charged. Is this correct?
Thanks,
Pam

2 years ago

Cheaper price on water!

2 years ago

I'd like the house system reviewed, is it too old, is it running efficiently.
As a pensioner can I get a water tank installed?
My water tastes funny, what could cause that?

2 years ago

To receive a ebill where the menus actually work and I don't receive "an error has been encountered" when
I ask for to download my bill, to actually have a daily breakdown (non existant on my ebill). And a way to
change back to snail mail - even though I don't remember agreeing to electronic billing.
Rob P

Many Thanks, I 'd love to hear from you.

2 years ago

No recycled water for drinking please...it's made millions of people very sick in those parts of the world where they've been drinking recycled water.

2 years ago

The recent price increase is a bit much. No price increases for some years please. Plus, no water from the desalination plant please...don't want to drink unnatural water.

2 years ago

I would like more transparency as to how sewerage charges are calculated. Is it based on a percentage of total water usage? I usually pay more for charges than actual usage.

2 years ago

The charges on the bill such as parks etc and the cost of recycled water is seriously overpriced.

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