If the bill can be cheaper that would be great, as other utilities providers, like energy and gas, are in a very competitive market and always can offer a better price. At least, if a pay on time discount will be a good start :) Hopefully one day this will come true.
Other services from SE water are very good, like the recent sewerage / water pipe upgrade.
Communication is very good and being proactive and considerate on problem solving to avoid inconvenience to the customer and get the job done perfectly. Very good experience so far.