What do you think about our research results?

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Have you read the results of our research with customers

As a high level summary, it shows that customers want us to focus on delivering value through:

  • getting the basics right, always
  • warning and informing them
  • making services fair and affordable for all
  • making their experience better
  • supporting the community and protecting the environment.

While we're already doing much in these areas, we've got many new ideas to deliver even greater benefits for our customers. And that's what we intend to do.

Tell us what you think. 

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