What do you expect from South East Water?

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Have your say and help us shape our services and prices for the next five years and beyond. Provide your feedback before 23 June 2017 to be in the draw for your choice of a $150 supermarket voucher or $150 credit on your next water bill. Competition terms and conditions.

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7 months ago

Provide more discount options ( eg pay on time discount etc). cheaper usage/sewage charges. minimum disruption of water supply.

7 months ago

Water usage charges are quite reasonable but service charges are very high. My water bill is usually equal to my power bill. Pay on time discount is great idea!

7 months ago

Improvement on billing accuracy especially the pay on time discount. Perhaps also give more incentives to those who use less than the average consumers. Would be great to have a live chat.

7 months ago

A pay on time discount for people who like to keep bills paid in advance. To give more helpful information on ways to reduce costs effectively. Also an app similar to AGL where you can see your daily usage and costs.

7 months ago

On my bill I use more than the average household with the same number of occupants.
Could you show how much money I could save if I reduced my usage to the Melbourne average.

7 months ago

Access to safe affordable drinking water.
Free drinking water when out in public to avoid the unnecessary purchase and manufacture of bottled water.

7 months ago

A better and clearer explanation of what the standard is for 1,2, 3 people etc.

7 months ago

Good pricing. Excellent, knowledgeable customer service. Not to wait more than 2 minutes when calling. The ability to pay my bill by different options. Competitions for long term loyal customers. Random prizes.

7 months ago

Water.

At reasonable prices, with no inconsistencies in billing or service.

So far, so good.

7 months ago

A flawless service of water while using minimum energy and zero environmental damage or interruption to wild lif

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