Services you value: which commitment is most important to you?

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Our prices and services for 2018-23 have been approved by our regulator, the Essential Services Commission, and they have been shaped by our customers' feedback.


You spoke. We're acting.


Here's a list of our commitments for the next five years. You can read more about them on this site.

  1. Get the basics right, always
  2. Warn me, inform me
  3. Fair and affordable for all
  4. Support my community, protect our environment
  5. Make my experience better


Provide your feedback to be in the draw for your choice of $150 supermarket voucher or $150 credit on your next water bill.





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