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I would recommend using OurSay as a tool for talking to the community and getting feedback. The platform is user-friendly and versatile. It’s not one dimensional like other feedback tools can be, on OurSay people can see the conversation happening and read what others are saying. It gives people options to participate by posting ideas, commenting, placing votes, which goes beyond writing letters or sending emails.
Manager Communications & Customer
Service, Greater Dandenong City Council
The OurSay approach secured community endorsement for input in the early stage of the budget development process and helped both sides build a shared understanding of community priorities, the constraints that must be considered, the initial and ongoing costs associated and the opportunities for finding creative solutions.
CEO, South Gippsland
…opting to give control of the process over to the people through the OurSay platform was one of the most daring but productive decisions council has made in my time. Almost all of the risk we initially perceived was dampened or totally dissolved by allowing the community to fully debate issues in a truly open forum.